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Frequently Asked Questions

Q: How to update an email address or phone number?

A: Click: Contact Us and select Email Address / Phone Number Change.  We will update the email address or phone number in the system and send you a feedback email.


Q: How to change a users password?

A: Click: My Account, your name and Change Password


Q: What are Divisionals and how do I participate?

A: Divisionals are normally held the Friday & Saturday following July 4th.  Each Division will host a final team meet of the season.  For 2018, BLUE Division has 5 teams.  All 5 teams will gather at (TBD) on July 6th & 7th to determine the winner for BLUE Division. If you would like to participate, make plans to attend an awesome week of activities and exciting meet.  All of the costs are included in your registration fees.


Q: What is Championships & Classics (C&C) and how do I participate?

A: Championships & Classics (C&C) are held the weekend following the Divisional Meet at Westside Aquatic Complex (2700 West Blue Ridge Drive | Greenville, SC 29611).  For 2018, C&C will held July 14-15.  After the Divisional Meet, all of the swimmers from the (31) teams are combined into one group.  The Top (40) swimmers for each event (individual and relay) and age group are invited to swim July 14-15.  Swimmers ranked (17-40) will swim Saturday in the Championships Event.  Swimmers ranked (1-16) will swim Sunday in the Classics Event.  All qualified C&C swimmers will be notified on Sunday night following Divisionals.  The next day following Divisionals, Monday, an order needs to be placed for SAIL custom Championships or Classics t-shirts.  The coaches will explain all of the details for this extra week of excitement!  It is a great week and YOU EARNED IT!   


Q: What is the SAIL Intent to Swim Form that we fill out during registration?

A: The SAIL Intent to Swim Form indicates your commitment to participate in the C&C Swim Meet if your swimmers qualify.  The (40) best swim times are gathered and SAIL wants a full-field participating.  It is a great week and your swimmer earned the "spot-light". 


Q: What are the details regards the Championships & Classics (C&C) t-shirts?

A: If your swimmer is selected to swim C&Cs in either an individual event or as a member of a relay team, they will have the opportunity to purchase a custom Championships or custom Classics t-shirt.  Custom means they will be able to put whatever they would like on the back.  The first 10 letters are FREE and then every letter more than 10 would be $0.25 each.  In 2015, the shirts cost $17.00 and orders are placed on the Monday following the Divisional Meet.  The coaches will go over all of the details and how to place an order.

Q: What is the function of the REFEREE at SAIL Swim Meets?

A: Exercise full authority over all officials at a swim meet. Assign and instruct officials and decide all questions relating to the actual conduct of the meet.

Training & certification testing required.  See the Volunteer tab.


Q: What is the function of the STARTER at SAIL Swim Meets?

A: Direct swimmers to step on the blocks, instruct them as to the stroke and distance to be swum, direct them to "take your mark", and give the signal to start.

Training & certification testing required. See the Volunteer tab.


Q: What is the function of the STROKE & TURN JUDGE at SAIL Swim Meets?

A: Ensure that the rules related to the strokes designated for the event are being observed. Ensure that turns and finishes are legal. If necessary, disqualify swimmers.

Training & certification testing required. See the Volunteer tab.


Q: What is the function of the CLERK OF COURSE at SAIL Swim Meets?

A: Organizes swimmers in order for events.

Training & certification testing required. See the Volunteer tab.


Q: What is the function of the COMPUTER Operator at SAIL Swim Meets?

A: Maintain a computer listing of swimmers, input swimmer events, print final heat sheets; During swim meets, enter times from the blue cards into the software. Print out labels for Ribbons. At the end of HOME meets, create an output file for the visiting Team Computer Operator (TCO) and create a results file for Greenville News. At the end of AWAY meets, receive an output file for the OFG Team Computer Operator (TCO).

Training & certification testing required. See the Volunteer tab.


Q: What is the function of the RECORDS at SAIL Swim Meets?

A: The primary responsibility of Records is to determine the official time for each swimmer and to administratively organize the meet information.

Certification testing required. See the Volunteer tab.


Q: What is the function of the RIBBONS at SAIL Swim Meets?

A: Ribbons is responsible for correctly sorting and labeling individual award ribbons.

Certification testing required. See the Volunteer tab.


Q: What is the function of the TIMER at SAIL Swim Meets?

A: Operate a manual device to time events; record the time.

Certification testing required. See the Volunteer tab.


Q: What is the function of the CHIEF TIMER at SAIL Swim Meets?

A: The Chief Timer is responsible for ensuring proper timing methods are being followed at swim meets and helping to make sure your team has an ample number of trained timers available for swim meets.

Certification testing required. See the Volunteer tab.


Q: What is the function of the RUNNERS at SAIL Swim Meets?

A: The main job of a Runner is to move the heat cards from the Timers to Records. The other job of a Runner is to move the heat cards from the swimmers to the other end of the pool for the 8&U and 9&10 age groups when they swim 25 meter events.

Certification testing required. See the Volunteer tab.


Q: What is the function of the PIT PARENT at SAIL Swim Meets?

 A: Promote positive attitude in the tent area; assist swimmers to arrive at the Clerk of Course on-time for events.


Q: What is the function of the CHIEF PIT PARENT at SAIL Swim Meets? 

A: Head Pit Parent to promote positive attitude in the tent area; assist swimmers to arrive at the Clerk of Course on-time for events.


Q: What is the function of HOSPITALITY at SAIL Swim Meets?

A: During HOME meets, provide drinks to the Starter, Referee, Stroke & Turn Judges, Clerk of Course, Runners, and Timers.


Q: What is the function of CONCESSIONS at SAIL Swim Meets?

A: During HOME meets, provide help with the concession stand.

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